Dedicated Customer Service
Our customers repeatedly tell us how much they appreciate our high service quality, the customer-centric and transparent communication with our dedicated Customer Support teams, and our smooth logistics and sugar supply chain execution. We’re determined to keep it that way, by focusing on what’s most important: making your life easier.
That’s why we dedicate specific teams and representatives directly to you. Depending on the kind of product you source from us (sugars for the food and beverage industry, non-food or pharma use) or which country you are located in, we have local specialized support teams which you can count on for your needs.
These are just a few members of our Europe-wide customer support team. But all of us on our global customer service team want you to know that you can count on every one of us to help you reach your goals.
We’re closer than you think. Since we have sales- and customer service offices as well as an extensive partner network all over Europe, you’ll always have access to your individual, local Südzucker representatives when you need them. We look forward to hearing from you!
Are you looking for specific certifications or other product / location related documents, please visit our download center.
We believe that the quality of our service depends on listening to your needs. Let us know how we can support you and help you find solutions for your challenges – please reach out to us!